Renegade Hoof Boots
Effective Date: December 30, 2024
This Privacy Policy describes how Lander Industries ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.hoofboot.com (the "Site").
1. Information We Collect
We collect information about you when you visit our Site, make a purchase, or otherwise interact with us. This information may include:
* **Contact information:** Your name, email address, phone number, shipping, and billing address.
* **Order information:** Details about the products you purchase, such as the items ordered, order amount, and payment information.
* **Website activity:** Your IP address, browser type, operating system, referring URLs, pages visited, and interactions with our Site.
* **SMS messaging information:** Your phone number and the content of messages exchanged with us.
2. How We Use Your Information
We use your information to:
* **Fulfill your orders:** Process and ship your orders, send you order confirmations and shipping updates.
* **Provide customer support:** Respond to your inquiries, address your concerns, and provide assistance.
* **Improve our Site and services:** Analyze website traffic and usage patterns to enhance our Site's functionality and user experience.
* **Communicate with you:** With your consent, communicate with you via SMS messages to answer your questions, provide support, and address your requests.
* **Comply with legal obligations:** Fulfill our legal obligations and protect our rights and interests.
3. SMS Messaging
* **Consent:** We will only send you SMS messages if you have provided your express consent to receive them. You can provide your consent by initiating a text conversation with us, providing your phone number on our website, or opting in through other means.
* **Conversational Messaging:** We use SMS messaging to have conversations with you. This may include answering your questions, providing product recommendations, troubleshooting issues, or assisting with your orders.
* **Opting Out:** You can opt out of receiving SMS messages at any time by replying "STOP" to any message you receive. You may also opt out by contacting us at support@renegadehoofboots.com or 888-817-4794.
* **Message and Data Rates:** Message and data rates may apply to SMS messages. Please consult your mobile service provider for details.
4. Sharing Your Information
We may share your information with third parties who assist us in operating our Site, fulfilling your orders, and providing services to you. These third parties may include:
* **Shipping carriers:** To deliver your orders.
* **Payment processors:** To process your payments.
* **SMS messaging providers:** To facilitate SMS communication with you.
We will only share your information with these third parties to the extent necessary to perform their functions and will require them to protect your information.
5. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the following rights regarding your personal information:
* **Access:** You can request access to the personal information we hold about you.
* **Correction:** You can request that we correct any inaccuracies in your personal information.
* **Deletion:** You can request that we delete your personal information.
* **Objection:** You can object to the processing of your personal information.
To exercise your rights, please contact us at support@renegadehoofboots.com or 888-817-4794.
7. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Lander Industries
9000 Transport Road
Kingman, AZ 86401
support@renegadehoofboots.com
888-817-4794
